About Us & You & Your Orders
DTC Grip & Electric, Inc.
1280 65th St., Emeryville CA 94608
510.595.3456
websales@dtcgrip.com
1280 65th St., Emeryville CA 94608
510.595.3456
websales@dtcgrip.com
Pricing
The prices shown on this Yahoo! Store are valid only for purchases made through this Yahoo! Store, and are subject to change without notice. DTC is not responsible for pricing errors; in the event of a discrepancy, you will be contacted with the correct price for your approval before we ship your order. There is a $25 order minimum on this Yahoo! Store.
Links
Our site contains links to other sites. DTC is not responsible for the content or operation of linked sites.
Images
Images and narratives are the property of DTC or the companies represented by DTC. The images are approximate representations of products to give the customer a guide to what they are purchasing. Sometimes, the item to be purchased is grouped with other items of the same type, or with support items. Only the items in the description and price will be sold regardless of the picture.
Errors
DTC will not be responsible for typographical errors, price errors or incorrect images. All orders are in the negotiation phase until invoiced. DTC will contact the customer explaining any errors before the sale is finalized.
Product Availability & Backorders
DTC will notify you by phone or e-mail if an item is out of stock. At that time, you may change your order by phoning us at 607.376.1590 or e-mailing us at websales@dtcgrip.com.
Returns
If for any reason you are unhappy with your purchase and would like to return any items, please contact DTC by e-mail at websales@dtcgrip.com or phone 607.563.9999. Please be advised that all returns and exchanges must be within 30 days and include a receipt. Returns will be charged a 20% processing fee (call DTC for details). There will be no returns or exchanges on tape, gels, sale merchandise, special orders or discontinued items. Each piece of merchandise must be returned in the same condition and container in which it was originally received. If all requirements are met, you will have the choice of a store credit or refund, on the credit card that was used for the original purchase, for the price of the item and any applicable sales tax, less the 20% processing fee - no shipping charges are refundable. Shipping charges for returns are the responsibility of the customer.
Shipping Damage
If there is any damage to any merchandise due to shipping, contact DTC by phone at 607.563.9999 within 24 hours of delivery. Do not discard any shipping boxes. They may be needed for evidence in filing a claim with the shipping company.
By placing an order through this Yahoo! store, you agree to these terms & conditions.
This entire website is © 2006-2008 DTC Grip & Electric, Inc.
The prices shown on this Yahoo! Store are valid only for purchases made through this Yahoo! Store, and are subject to change without notice. DTC is not responsible for pricing errors; in the event of a discrepancy, you will be contacted with the correct price for your approval before we ship your order. There is a $25 order minimum on this Yahoo! Store.
Links
Our site contains links to other sites. DTC is not responsible for the content or operation of linked sites.
Images
Images and narratives are the property of DTC or the companies represented by DTC. The images are approximate representations of products to give the customer a guide to what they are purchasing. Sometimes, the item to be purchased is grouped with other items of the same type, or with support items. Only the items in the description and price will be sold regardless of the picture.
Errors
DTC will not be responsible for typographical errors, price errors or incorrect images. All orders are in the negotiation phase until invoiced. DTC will contact the customer explaining any errors before the sale is finalized.
Product Availability & Backorders
DTC will notify you by phone or e-mail if an item is out of stock. At that time, you may change your order by phoning us at 607.376.1590 or e-mailing us at websales@dtcgrip.com.
Returns
If for any reason you are unhappy with your purchase and would like to return any items, please contact DTC by e-mail at websales@dtcgrip.com or phone 607.563.9999. Please be advised that all returns and exchanges must be within 30 days and include a receipt. Returns will be charged a 20% processing fee (call DTC for details). There will be no returns or exchanges on tape, gels, sale merchandise, special orders or discontinued items. Each piece of merchandise must be returned in the same condition and container in which it was originally received. If all requirements are met, you will have the choice of a store credit or refund, on the credit card that was used for the original purchase, for the price of the item and any applicable sales tax, less the 20% processing fee - no shipping charges are refundable. Shipping charges for returns are the responsibility of the customer.
Shipping Damage
If there is any damage to any merchandise due to shipping, contact DTC by phone at 607.563.9999 within 24 hours of delivery. Do not discard any shipping boxes. They may be needed for evidence in filing a claim with the shipping company.
By placing an order through this Yahoo! store, you agree to these terms & conditions.
This entire website is © 2006-2008 DTC Grip & Electric, Inc.
